Privacy Policy

Frame Feature ("we", "us", "our") is a visual content studio based in Delhi, India, offering photography, videography, AI-assisted content workflows, and digital marketing services. Our website is framefeature.in and framefeature.com.

We collect the following types of information:

• Contact Information: Name, email address, and phone number when you submit our contact form or inquire about services.
• Project Details: Content you share describing your project, budget, and goals.
• Usage Data: Pages visited, time spent, and device/browser information via Google Analytics (anonymized).
• Newsletter Subscriptions: Email address if you choose to follow our notes and updates.

• To respond to your inquiries and provide requested services
• To send project updates, invoices, and service communications
• To improve our website content and user experience
• To send newsletters or creative notes (only if you opted in)
• To fulfill legal and compliance obligations

We do not sell, rent, or trade your personal information. We may share data with trusted third-party tools strictly for operational purposes:

• Firebase (Google) — Secure database and file hosting
• Google Analytics — Anonymized traffic analysis
• Google Sheets — Internal lead tracking (team-only access)
• Nodemailer / Gmail SMTP — Email delivery

Our website uses minimal cookies for analytics (Google Analytics) and session management. You can disable cookies in your browser settings without affecting core website functionality.

We retain your contact and project information for up to 2 years from the date of last interaction or project completion. You may request deletion at any time by emailing us.

Under applicable Indian and international data protection standards, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for newsletter communications at any time

We use industry-standard security measures including Firebase security rules, HTTPS encryption, and restricted database access. No method of transmission over the internet is 100% secure; we strive to use commercially acceptable means to protect your data.

Our services are not directed at children under 13. We do not knowingly collect information from children. If you believe a child has submitted personal data, please contact us immediately.

For any privacy-related questions, please reach out:

• Email: Framefeature1@gmail.com
• Phone: +91 7827677476
• Location: Delhi, India